This book uses action research to conduct research activities in information technology and systems. It covers the methodological issues that arise when action research methods are conducted, provides examples of action research in practice, and summarizes the philosophical foundations of action res[...]
Systems Analysis and Design Fundamentals: A Business Process Redesign Approach goes significantly beyond what one would normally find in a systems analysis and design text in terms of business process redesign, as well as related emerging trends in business. As such, it breaks new ground in the teac[...]